STORE POLICY

Customer Care

Order Issues/Questions: If you have a question or an issue with your order, please message us directly so we can get it taken care of!

 

Return Policy:  Nonsale items can be returned for store credit within 5 days of the purchase price if the item is damaged or defective.  The buyer is responsible for paying shipping and a $2 restocking fee per item.  The buyer will be notifed when the item is returned and a credit amount applied to their account.  The item must not be worn, soiled or damaged in order to qualify for the store credit.  Sale items are final sales and can not be reurned.

Damaged Items: All Sale Items are FINAL SALE! They are not eligible for returns/exchanges unless the items you receive are damaged.  You must contact us within 2 day of delivery to notify us of damaged items to receive a refund.

 

Cancelled Orders: Orders are not eligible for cancellation unless the customer has ordered a duplicate item in error. In that case, online account credit will be issued and the order will be cancelled as long as it's not in process or has been fulfilled. Orders cannot be cancelled at that time.

Privacy & Safety 

Your privacy is important to us. It is Sweet Southern Gal's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://sweetsoutherngals.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 9 February 2022.

Payment Methods:

- Credit / Debit Cards
- PAYPAL

- Square at Warehouse sales