Refund policy

Online orders

Contact us at sweetsoutherngals@gmail.com or (704) 561-1262 within 2 business days of delivery to request a return. Once your return is approved, we'll send instructions, and the item must arrive back within 7 days of delivery. Items must be unworn, with tags attached. The buyer pays return shipping. Approved returns are refunded to your original payment method. A few items can't be returned to their supplier, and for those we'll issue store credit instead.

In-store purchases

Clothing bought in our York or Rock Hill store can be returned for a gift certificate. It's good for 60 days with the vendor you bought from. Other in-store items are final sale.

We recommend using a trackable shipping method and keeping your tracking information until your return is confirmed received and processed.